What is LegittMate AI?

LegittMate AI provides businesses with an advanced AI chatbot solution engineered to optimize sales processes and customer engagement directly through their website. This tool facilitates the conversion of casual website visitors into actionable leads by initiating automated, intelligent conversations. It captures essential visitor information during interactions, streamlining the lead generation pipeline.

The platform offers robust features including customizable chatbot training using various data sources like website content, files, or direct Q&A inputs. It provides detailed visitor insights through a dynamic dashboard and interactive map, tracking user behavior, location, and website journey. LegittMate AI allows for a blend of automated and human agent interaction and integrates smoothly with existing CRM systems for efficient lead management and follow-up, ultimately aiming to save time and accelerate deal closure.

Features

AI Tailored Chatbot: Trainable chatbot using website content, file uploads, raw text, or custom Q&A pairs.
Automated Lead Capture: Automatically collects visitor details (email, name, phone, interests) during AI chats.
CRM Automation: Seamlessly syncs captured leads into Legitt CRM or existing CRM systems.
Visitor Insights Dashboard: Monitors visitor behavior, website analytics, and engagement patterns in real-time.
Live Visitor Insights & Map: Tracks visitor locations, website journeys, and behaviors with filters for precision targeting.
Balanced Automation and Personalization: Configure the mix of AI and human agents handling conversations.
Intuitive Embedding: Easily deploy the chatbot onto a website using a simple JavaScript snippet.
Customizable Design: Personalize the chatbot's appearance to align with website branding.

Use Cases

Converting website visitors into qualified leads automatically.
Automating initial customer interactions and support 24/7.
Improving sales team efficiency by handling repetitive engagement tasks.
Enhancing customer engagement through personalized AI-driven conversations.
Providing sales teams with real-time visitor behavioral insights.
Streamlining lead management through automated capture and CRM integration.
Offering instant responses to customer inquiries to reduce wait times.

FAQs

What are the benefits of using AI Sales Chatbot Software for businesses?

Benefits include improved customer engagement with personalized interactions, 24/7 availability, automation of repetitive tasks, efficient lead generation integrated with CRM systems, sales enablement allowing reps to focus on closing deals, and behavioral insights from tracking visitor activity.
How does AI Sales Chatbot Software improve customer support?

It enhances support by providing instant responses, managing multiple conversations simultaneously, offering 24/7 availability, resolving simple issues quickly while escalating complex cases, and using behavioral tracking for tailored support.
Is AI Chatbot Software suitable for small businesses?

Yes, it helps small businesses save time, reduce customer support costs, and improve engagement by automating interactions with potential customers.
How can AI chatbots help with lead generation?

AI chatbots qualify leads by asking pre-set questions, collecting contact details, and automatically guiding potential customers through the sales funnel.
How secure is AI Sales Chatbot Software?

The software prioritizes data security using encryption, access controls, and compliance with regulations like GDPR to protect sensitive data.