CoSupport AI
What is Heurio?
Heurio is a web-based platform that dramatically streamlines website review and approval by enabling teams to conduct heuristic evaluations, offer feedback, and manage projects collaboratively. Through its intuitive Chrome extension, users can annotate live websites, prioritize actionable comments, and leverage standard or custom guidelines to ensure effective digital product feedback.
Heurio supports seamless teamwork by allowing multiple project members to contribute in real time, export findings to PDF or CSV, and manage insights across different devices and screen sizes. This makes it an essential solution for design, development, and marketing teams aiming to optimize workflow, accelerate approvals, and maintain a clear, actionable record of website improvements.
Features
- Real-Time Website Annotation: Instantly add feedback and comments directly onto any website with a browser extension.
- Collaborative Feedback: Invite unlimited team members to projects for seamless team input and communication.
- Heuristic Evaluation Templates: Use standard usability guidelines or define custom evaluation principles for assessments.
- Severity and Priority Settings: Assign actionable priorities and visual severities to feedback items.
- Project and Member Management: Organize multiple projects and control access for structured workflows.
- Export Capabilities: Download reports in PDF or CSV format for sharing with stakeholders.
- Kanban View and Analytics: Visualize feedback workflow and track progress with built-in analytics.
- Multi-Device Compatibility: Review and comment on websites across different screen sizes for comprehensive QA.
Use Cases
- Conducting heuristic usability evaluations on new or existing websites.
- Facilitating remote team website reviews and collaborative feedback sessions.
- Accelerating bug reporting and website approval in development workflows.
- Sharing structured, actionable feedback with clients or external stakeholders.
- Documenting UX or copywriting suggestions and exporting detailed reports.
- Managing multiple website review projects for product management.
FAQs
-
How much does Heurio cost after the free period?
After the free period, Heurio offers a Professional plan starting at $20 per user per month, with discounted annual and semi-annual options. Viewers in Heurio remain free. -
What happens when the free Professional plan ends?
Users are notified seven days before the free period ends. Afterward, access is limited unless upgraded to a paid Professional plan. -
How does Heurio define a project?
Projects allow users to manage and share groups of feedback (heurios) separately on the same domain, useful for different tasks or teams. -
What are heurios within the platform?
Heurios are annotated comments with color-coded severities, which can be notes, suggestions, or detailed requests tied to guidelines, helping teams collaborate and prioritize feedback efficiently. -
Can I cancel my Professional plan after the free period?
Yes, users may downgrade or continue with the Professional plan as desired.
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