What is AVOXI?
AVOXI delivers a comprehensive cloud communications platform designed for global businesses. The platform provides extensive voice coverage spanning over 150 countries, enabling businesses to connect with customers worldwide efficiently. AVOXI's intelligent SaaS platform allows to automate processes, and provides analytics for greater visibility, and optimized performance.
AVOXI integrates with over 40 CCaaS, UCaaS, and CPaaS solutions. It offers features like number porting, intelligent call routing, call insights, and number testing. The service includes multiple number types such as International Toll Free, TrueLocal, Local DID, UIFN, Non-Geographic, and Vanity Numbers. The secure network uses Tier 1 carrier partners, ensures high uptime and delivers strong average MOS scores.
Features
- Global Voice Coverage: Coverage in over 150 countries.
- Number Types: Offers International Toll Free, TrueLocal, Local DID, UIFN, Non-Geographic, and Vanity Numbers.
- Cloud Voice Network: Securely delivers premium call quality through direct connections to local carriers.
- Intelligent SaaS Platform: Automates processes and provides analytics for number performance.
- Contact Center Tech Integration: Integrates with over 40 CCaaS, UCaaS, and CPaaS solutions.
- Customer Support: Offers standard and premium support packages with expert assistance.
Use Cases
- Streamlining voice provider ecosystems for global businesses.
- Improving customer conversations with high-quality voice connections.
- Automating call center processes and gaining performance insights.
- Integrating voice services with existing contact center and communication applications.
- Expanding reach with various number types and guaranteed local caller ID.
- Modernizing communications with a cloud-based voice solution.
