Rosie vs Virtual Reception Detailed comparison features, price

Rosie

Rosie provides an AI answering service designed to manage your business communications efficiently. It leverages advanced AI technology to interact with callers, ensuring that no calls are missed and that every interaction is handled professionally.

The service includes features such as custom message taking, call recording and transcription, and immediate notifications via email or text. Rosie is trained on your specific business details, allowing it to answer questions and take messages accurately, improving customer service and operational efficiency.

Virtual Reception

Enhance business operations with an intelligent AI phone assistant designed to handle calls, schedule appointments, and capture messages around the clock. This service ensures constant availability, answering calls and relaying information instantly, thereby preventing lost leads often associated with voicemail systems. It integrates seamlessly with existing appointment booking systems, collects necessary client information, and sends confirmation texts automatically.

The system is easily trainable using a business's Google Business Profile or website URL to generate FAQs and gather service details. Users receive immediate email or text notifications for incoming calls, including summaries, with full transcripts and recordings securely stored for later review. Advanced configuration options allow for customization of welcome messages, voice, and tone, along with the capability to transfer calls to human team members, potentially based on detected caller emotion.

Pricing

Rosie Pricing

Paid

From $49

Rosie offers Paid pricing with plans starting from $49 per month .

Virtual Reception Pricing

Free Trial

From $14

Virtual Reception offers Free Trial pricing with plans starting from $14 per month .

Features

Rosie

Human-like AI: Utilizes advanced AI to answer phone calls and interact naturally with customers.
Custom Message Taking: Tailors message-taking to collect specific information relevant to the business needs.
Call Management: Records and transcribes every call.
Instant Notifications: Sends email and/or text notifications for every new call.
Bilingual Agent: Capable of operating in both English and Spanish.
Appointment Links: Allow to set appointments.
Zapier Integration: Connects with over 1000+ apps via Zapier.

Virtual Reception

24/7 Availability: Ensures calls are answered and messages captured anytime.
AI Appointment Scheduling: Integrates with existing systems to book appointments and send confirmations.
Voicemail Elimination: Answers every call, addresses questions, and delivers messages instantly.
Easy Setup & Training: Uses Google Business Profile or website URL for initial configuration.
Call Forwarding: Provides a dedicated number for easy call forwarding setup.
Notifications & Reporting: Delivers call summaries via email/text and saves transcripts/recordings.
Human Handoff: Transfers calls to team members when needed, with emotion detection capabilities.
Customization: Allows modification of welcome messages, voice, and tone.

Use Cases

Rosie Use Cases

Handling customer inquiries during and after business hours.
Managing appointment scheduling.
Taking messages and delivering them to the appropriate personnel.
Improving customer service by ensuring all calls are answered.
Providing information about business services and hours.
Filtering spam calls.
Maximizes ROI on ads

Virtual Reception Use Cases

Automating call answering for small businesses.
Providing 24/7 customer phone support without human staffing.
Streamlining appointment booking processes.
Handling routine customer inquiries via phone.
Replacing traditional voicemail systems to improve lead capture.
Managing calls for service-based industries like salons, dental offices, and law firms.

FAQs

Rosie FAQs

Do you offer a free trial?

Yes! We offer your first 25 minutes completely free (with no credit card required). After your first 25 minutes, your account will convert to a paid plan at $49/month.
How much does Rosie cost?

Rosie offers several plans: Professional at $49/month, Scale at $99/month, and Growth at $199/month, each including a set number of minutes and features. Enterprise solutions are also available.
How long does it take to set up?

It's quick! We scan your website to train Rosie immediately. Then you just confirm your data is accurate, add any FAQs and message requirements and you're good to go.
Can I keep my phone number?

Yes! There's no need to change your existing business number. We'll walk you through the call forwarding set-up within your existing phone system.
Can I access call history and recordings?

Every call is recorded and transcribed for you in your inbox.

Virtual Reception FAQs

Can I use Virtual Reception as a voicemail service?

Yes, voicemail functionality and appointment booking are both supported.
Do I need to install any software?

No, Virtual Reception works entirely through your web browser.
How complex is the setup process?

No programming skills are needed. Setup is straightforward, and assistance is available if required.
Can the AI transfer calls to a real person?

Yes, you can add team members, and the AI can transfer calls when necessary, even detecting emotion to suggest a transfer.
How does Virtual Reception connect to my current phone system?

You will be provided with a new phone number, and you can set up call forwarding from your existing number to this new one.
Can I listen to call recordings?

Yes, all call transcripts and audio recordings are saved and accessible.