LiveChatAI vs automatic.chat Detailed comparison features, price

LiveChatAI

LiveChatAI offers an innovative AI assistant powered by OpenAI technology. It delivers solutions to complex issues with secure and accurate responses. The platform allows businesses to train a GPT-powered live chat with their specific content, ensuring personalized and informed interactions with customers.

LiveChatAI is designed to integrate with various platforms such as websites, Slack, and WhatsApp. It breaks down language barriers by supporting 95 different languages. The platform includes analytics to track performance and refine chatbot responses, and it facilitates seamless transitions to human support teams when necessary.

automatic.chat

automatic.chat offers a highly accurate AI chatbot solution designed to enhance customer support. The platform leverages OpenAI's GPT-4 technology, allowing the chatbot to learn from various data sources, including websites, PDFs, Google Docs, and Notion.

The chatbot delivers instant responses, comprehensive analytics, and customizable branding options. With secure data storage and multilingual support, it ensures a smooth and efficient user experience, reducing the time spent on repetitive inquiries.

LiveChatAI

Pricing

Freemium

From 39$

automatic.chat

Pricing

Freemium

LiveChatAI

Features

Custom Data Training: Train the AI chatbot with your own data (website, documents, Q&A).
Multi-Platform Integration: Works on websites, Slack, and WhatsApp.
Live Chat & Human Handoff: Seamlessly switch between AI and human support.
Multilingual Support: Offers instant localization in 95 languages.
Analytics & Reporting: Track performance, identify issues, and refine responses.
AI Actions: Gather dynamic and personalized data.
Multiple LLM Options: Choose between GPT-3.5, GPT-4 turbo, GPT-4o, GPT-4o mini, Sonnet, Llama, and Mistral (availability varies by plan).
API Access: Tailor-made AI solutions with API.

automatic.chat

Features

Lightning Fast: Instant responses to customer inquiries.
Analytics and Reports: Tools to monitor chatbot performance and make data-driven decisions.
Customizable: Fully customizable with branding, colors, and design elements.
Chat Logs: Access to records of chatbot interactions.
Multilingual: Supports multiple languages for wider audience reach.
Encrypted and Secure: Industry-leading data privacy and security policies.

LiveChatAI

Use cases

Customer support for instant query resolution
Internal support for employee knowledge base
E-commerce support for product information and order inquiries
Educational platforms for student assistance
Automating responses within Slack and WhatsApp

automatic.chat

Use cases

Handling repetitive customer inquiries
Providing instant customer support
Creating chat-based interactive experiences
Analyzing customer interactions to improve service
Training a chatbot on diverse data sources

LiveChatAI

FAQs

What is LiveChatAI?

LiveChatAI is an AI bot platform that allows you to create a chatbot trained on your own data. It uses ChatGPT technology to create an interactive chat widget for your website. You can upload documents or provide a website link, and the chatbot will answer questions based on that content.

How can I add my AI bot to my website?

You can integrate an iframe or add a chat bubble to the bottom right corner of your website. Generate a chatbot and select "Embed on website" to get started.

How to import my data?

LiveChatAI scrapes your website or help center pages, collects the content, converts it into a vector database, and creates a long-term memory for use in chat.

Can LiveChatAI predict customer behavior or analyze customer inquiries?

While LiveChatAI primarily provides real-time responses, its ability to collect data can offer valuable insights into customer behavior, and gathered data can be leveraged for further analysis.

How does LiveChatAI handle multiple simultaneous customer conversations?

LiveChatAI can manage numerous concurrent customer interactions efficiently, ensuring fast and accurate responses, providing all customers with a seamless experience regardless of the volume of inquiries.

automatic.chat

FAQs

What AI technology do you use?

We use OpenAI's GPT-4, the most powerful AI model in the world.

How fast are the response times?

The chatbot begins immediately answering the user's question within 6 seconds

What data do you store?

As a summary, We store basic profile information, public website data, as well as any other data that you upload to our servers for training. We also store the chat history between the user and the chatbot for you to see. For more information, please see our privacy policy.

Can I customize the chatbot to match my website?

Yes, you can fully customize the chatbot to match your branding, including colors, fonts, and logo.

Does this work in my language?

Yes, the underlying technology ChatGPT supports multiple languages, enabling your chatbot to converse with visitors in their preferred language.