Letterbot AI VS InboxPilot

Letterbot AI Pricing

InboxPilot Pricing

Letterbot AI

• Write Full Emails: Generate complete emails from brief descriptions.
• Finding Subject Lines: Provides three subject line suggestions for each email.
• Replying to Emails: Creates contextually relevant replies based on original emails and instructions.
• Grammar Checker: Automatically corrects spelling and grammar errors.
• Summarise long Emails: Condenses lengthy emails into concise summaries.
• Choose the style: Customize the tone of voice that is used when generating emails.

InboxPilot

• Connect Email Accounts: Integrates with Gmail, Outlook, and Zendesk.
• Custom Data Training: Upload custom data or add website URLs for AI training.
• Automated Email Drafting: AI generates draft replies for review.
• 24/7 Auto-Reply: AI automatically responds to emails based on trained data.
• Custom Answers: Define specific responses to particular questions.
• Intelligent Human Handover: Transfers complex queries or requests for human agents.
• Agent Instructions: Customize AI personality and tone of voice.
• Personalized Responses: Tailors replies based on conversation context.
• Smart Escalations: Provides summaries to human agents when escalating issues.
• Observability: Track how the AI makes decisions and takes actions.
• Multilanguage Support: Processes and responds in multiple languages.

Letterbot AI Use Cases

• Quickly drafting routine business emails.
• Generating creative subject lines for marketing campaigns.
• Efficiently managing and responding to large volumes of emails.
• Summarizing long email threads to quickly understand key information.
• Improving email grammar and clarity.

InboxPilot Use Cases

• Automating customer support email responses.
• Reducing email handling time for support teams.
• Providing 24/7 email support availability.
• Ensuring consistent brand voice in email communications.
• Handling frequently asked questions via email automatically.
• Streamlining email ticket resolution in Zendesk.
• Managing inquiries received through website contact forms.

Letterbot AI FAQs

• How does it work?

  The software uses your input into an AI that has been specifically trained to formulate emails. It has seen millions of emails and knows the do's and don'ts better than most humans.
• Is the software free?

  Yes, it is free to use. Since AI requires considerable computing power, we have set a limit of 10 requests per day. If you are a heavy email user, you can purchase a Basic or Professional plan to get more requests per day.
• Does the software require an active internet connection?

  Yes, since the Ai requires a lot of computing power it is most efficient to run it in the cloud.
• What features are planned for the next quarter?

  We are working on adding more languages to be supported. We are working on a chrome extension, to be able to use the software directly inside of email clients like Gmail.
• How to uninstall the Application?

  You can use the uninstaller built into Windows 11, and Windows 10. 1. Open the Start Menu. 2. Click Settings. 3. Click Apps. 4. Select Apps & features from the left-hand side menu. 5. Select Letterbot AI from the list that appears. 6. Click the uninstall button that shows under the selected program or app.

InboxPilot FAQs

• How reliable are the AI's responses, especially in auto-reply mode?

  Responses use a strict confidence score in auto-reply mode. If the score is below the threshold, the query is escalated to a human agent. Draft mode uses a lower threshold as human review is expected.
• Will InboxPilot access my entire email account?

  No, the system only accesses specific email threads or messages needed to generate a response. Personal or sensitive information is not accessed or stored.
• How is my data security and privacy handled?

  Emails are end-to-end encrypted, and no human reads them. Data from integrations is stored in isolated, encrypted containers (AES-256 at rest and in transit) and is never used for AI model training or other purposes without explicit request.
• How does InboxPilot differ from ChatGPT?

  Unlike ChatGPT, InboxPilot can be trained on your company's specific private content and data, allowing it to answer questions accurately about your business operations and products.
• What happens if the AI cannot answer a question?

  If the AI agent cannot confidently answer a question, customers are given an option to 'Talk to a person', seamlessly transferring them to a human agent within your existing support tool (e.g., Gmail, Zendesk).