LangCall vs Callin.io Detailed comparison features, price

LangCall

LangCall leverages advanced AI agents to manage both inbound and outbound phone calls. The service is designed to handle repetitive tasks, such as answering frequently asked questions, providing after-hours support, and filtering out unwanted calls.

LangCall offers features like navigating phone menus, generating leads, and providing real-time conversation streaming. Its AI voices are designed to be natural-sounding and human-like, providing a seamless user experience. The service offers customizable AI assistants and detailed conversation summaries.

Callin.io

Callin.io delivers advanced voice AI technology through ready-to-use and custom AI phone agents designed for businesses of various sizes. It equips teams with AI capabilities to manage both inbound and outbound communications effectively, ensuring consistent customer interaction around the clock. The platform focuses on automating tasks such as answering frequently asked questions, capturing leads, booking appointments, and following up on necessary documentation, thereby optimizing business processes and improving conversion rates.

The service emphasizes scalability, allowing businesses to handle any call volume in multiple languages without increasing headcount. It integrates seamlessly with existing CRM systems and call center technologies, offering enhanced data collection through real-time call transcripts and conversation insights. Features like multi-channel engagement via SMS, WhatsApp, and email supplement the core voice capabilities, providing a comprehensive communication solution. White-label options are available, enabling businesses to brand the AI agents as their own.

Pricing

LangCall Pricing

Paid

From $6

LangCall offers Paid pricing with plans starting from $6 per month .

Callin.io Pricing

Free Trial

From $30

Callin.io offers Free Trial pricing with plans starting from $30 per month .

Features

LangCall

Natural-Sounding AI Voices: Human-like AI voices for realistic conversations.
Low Latency and Interruptible: Near real-time interaction with the ability to interrupt at any time.
Hold-Free Calls (Outbound): AI agents wait on hold and connect you when a human answers.
Phone Menu Navigation (Outbound): AI agents navigate phone menus automatically.
Filter and Screen Calls (Inbound): Filters out marketing and scam calls.
Lead Generation (Inbound): AI asks questions to collect crucial information.
Frontline Inquiries 24/7 (Inbound): AI handles reception inquiries around the clock.
Full Control: Monitor and end calls in real-time via the website.
Fully Customizable AI Assistant: Create assistants personalized to your brand and needs.

Callin.io

AI Receptionist (Inbound): Responds to unanswered calls 24/7, captures leads, assists with appointment bookings.
AI Sales Agent (Outbound): Handles outbound calls, CRM integrated, engages external customers and internal employees.
Custom AI Phone Agent: Tailored AI voice agents for specific business needs.
White-label Option: Brand the AI call handling service for your business.
Multilingual Capabilities: Supports various languages (English, Dutch, French, Italian, Spanish, German, Hindi, Portuguese).
Seamless Integration: Works with existing CRM solutions, call center technology, Zapier, Make.com, and Google Calendar.
Enhanced Data Collection: Provides real-time call transcripts and valuable insights.
Multi-channel Engagement: Uses SMS, WhatsApp, and emails for communication.
Scalability: Equipped to handle any volume of calls.
Per-second Billing: Offers cost-efficient call handling with SIP trunking.

Use Cases

LangCall Use Cases

Handling repetitive phone calls.
Filtering scam and marketing calls.
Providing after-hours customer support.
Answering frequently asked questions.
Managing hold times and phone queues.
Generating leads through phone interactions.
Navigating phone menus to reach specific departments.

Callin.io Use Cases

Answering FAQs over the phone 24/7
Capturing inbound leads and booking appointments
Following up on missing documents and incomplete applications
Providing 24/7 customer support and resolving enquiries outside work hours
Proactively reaching out for payment/appointment reminders or updates
Scaling customer service operations without increasing headcount
Handling after-hours support calls
Implementing conversational marketing via phone
Automating call centre functions
Managing financial services customer interactions

FAQs

LangCall FAQs

Is my data safe?

The content does not contain an answer to this question.
What is the Transfer mode?

The content does not specifically use "Transfer Mode"
What is the Full-AI mode?

The content does not specifically use "Full-AI Mode"
Can I intervene when an AI call is in progress?

Yes, you can monitor the call and end it anytime.

Callin.io FAQs

What methods of payment do you accept?

Payments are processed through Stripe.
What kind of onboarding assistance do you offer?

White-glove onboarding with dedicated support is offered for Elite subscribers.
How do I get a phone number for the service?

You can either import your existing Twilio number for free or purchase a new phone number directly from Callin.
Can I access call transcripts and recordings?

Yes, call transcripts and recordings are available for retrieval.
Can the voice assistant perform actions after a call?

Yes, the AI can schedule appointments via Google Calendar, send personalized emails/SMS, and integrate with platforms like Make.com and Zapier for thousands of automations.