Infin8t vs AIHelp Detailed comparison features, price

Infin8t

Infin8t provides an all-in-one chatbot solution designed to supercharge customer support. The AI chatbot leverages advanced natural language processing to understand and respond to customer queries with accuracy. By automating routine inquiries, it frees up human agents to focus on complex issues.

Infin8t's solution seamlessly integrates with existing support systems, allowing for smooth handoffs between AI and human agents. This ensures customers receive the best possible support and valuable insights, resulting faster resolution times and improved customer satisfaction.

AIHelp

AIHelp is a comprehensive customer support and operations platform designed to enhance user engagement and streamline service delivery. The platform offers a range of AI-powered features, including AI chatbots, in-app messaging, and customizable AI forms, to ensure efficient and personalized customer interactions.

AIHelp integrates seamlessly into both mobile (via SDK) and web environments, providing users with quick and easy access to support. Its robust functionality and customizable workflows cater to complex business needs, while its flexible design allows for scalability as companies grow. AIHelp supports multiple platforms and offers tools for in-app operations and push notifications, improving communication and user retention.

Infin8t

Pricing

Free Trial

AIHelp

Pricing

Freemium

Infin8t

Features

Bot-to-Human: Seamless transition of a conversation from an automated chatbot to a human operator or agent.
Analytics for AI: Allows businesses to track and evaluate the performance of their chatbots, understand user behavior.
Smart Widget: Interactive elements that enhance user experience by offering specific functionalities.
AI-Powered Search: AI-powered search engines can process and analyze vast amounts of data to provide accurate and context-aware search results.
AI Messaging: Chatbots use artificial intelligence algorithms to understand and respond to user inquiries or commands.
AI Assistant: Natural language processing to provide personalized support, information, and perform tasks for users.

AIHelp

Features

AI Chatbot: Automates customer service with intelligent responses and issue resolution.
In-App Messaging: Enables direct communication between users and customer service within the app.
Customizable AI Forms: Allows creation of tailored forms for various self-service solutions.
Workflow Management: Streamlines issue classification and assignment for efficient resolution.
Push Notifications: Sends targeted messages to users to improve engagement.
Multi-Platform Support: Compatible with all major platforms, including iOS and Android.
Web Customer Support: Provides a user-friendly web chat interface for instant customer interaction.
Team Management: Facilitates efficient team organization and performance monitoring.
Operation Module: Integrates news, strategies, and announcements into the customer service system.

Infin8t

Use cases

Streamlining the onboarding process
Handling frequently asked questions (FAQs)
Responding to user-specific inquiries
Addressing generic user questions

AIHelp

Use cases

Enhancing customer support in mobile games.
Improving user engagement in mobile applications.
Providing instant customer service on websites.
Streamlining customer support workflows.
Automating responses to frequently asked questions.
Managing customer feedback and issues.
Gathering user insights through questionnaires.

Infin8t

FAQs

What is AI Support?

AI support is a chatbot that uses AI to answer questions and provide support to users. It can be used to answer questions, provide support, and help with tasks.

Is AI Support free?

It is free to use for the first 90 days then either you can choose free version with low limits or pay for the premium version.

Who owns the generated Content?

Generated content is owned by the user. You can use it for your own purposes.

Which Language is supported?

We support English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Turkish, Arabic, Hindi, Chinese, Japanese, Korean, Vietnamese, Thai, Indonesian, Malay, Filipino, and more.

Who can use AI Support?

Any business can use AI Support. It is a chatbot that can be used to answer questions, provide support, and help with tasks.

AIHelp

FAQs

How do you define a Monthly Active User?

A Monthly Active User (MAU) is defined as any unique device that has opened your app during the month.

How does the 21 days trial work?

We give you 21 days to download & integrate AIHelp in your mobile app. We won't ask you for your credit card details until after these 21 days.

How do I pay for a AIHelp plan?

You can pay for any of the AIHelp plans with your Visa, MasterCard, or American Express credit card. SSL encryption and Level 1 PCI Compliance ensure that your data stays secure.

Can I upgrade my plan at any time?

Sure, you can upgrade your plan at any time. We'll start charging you the new monthly rate at your next scheduled payment date.

Do you charge extra for multiple platforms?

No, we don't charge extra for multiple platforms. If you have an iOS and Android app we aggregate the number of monthly active users (MAU), across both platforms.