ChatGen vs FloatChat Detailed comparison features, price

ChatGen

ChatGen offers a comprehensive hybrid chatbot solution that helps businesses automate and streamline their customer communications across multiple channels. The platform enables companies to create effective dialogues that reduce turnaround time and improve productivity through intelligent automation and live chat capabilities.

With proven success in processing over 50 million messages and capturing 200,000+ leads, ChatGen delivers an 80% query automation rate. The platform combines automated chatbot functionality with live agent capabilities, offering features like intelligent routing, extensive analytics, and conversational landing pages to help businesses qualify leads and enhance customer engagement 24/7.

FloatChat

FloatChat is a comprehensive AI-powered chatbot platform that enables businesses to automate and enhance their customer interactions across multiple messaging channels. The platform combines advanced natural language processing capabilities with an intuitive visual builder to create sophisticated conversational experiences without requiring coding skills.

The platform supports integration with numerous messaging platforms including WhatsApp, Facebook Messenger, Instagram, Telegram, and business tools like Shopify, Zendesk, and Microsoft Teams. It offers features such as live chat, automated responses, appointment scheduling, and analytics to help businesses improve customer engagement, generate leads, and streamline support operations.

ChatGen

Pricing

Contact for Pricing

FloatChat

Pricing

Freemium

From 39$

ChatGen

Features

Omni-channel Support: Deploy chatbots across WhatsApp, Messenger, Twitter, and Slack
Lead Qualification: Automated 24/7 lead qualification with intelligent routing
Live View: Real-time visitor monitoring and engagement capabilities
Analytics Dashboard: Comprehensive performance tracking for both bots and agents
Conversational Landing Pages: Customizable pages with automated interactions
Intelligent Routing: Smart lead distribution to best-performing sales representatives

FloatChat

Features

Visual Bot Builder: No-code chatbot creation interface
Omni-channel Support: Integration with multiple messaging platforms
AI-powered Responses: Natural language processing capabilities
Analytics Dashboard: Comprehensive reporting and insights
Multi-language Support: Chat support in multiple languages
Team Collaboration: Shared workspace for team members
Custom Templates: Pre-built templates for various use cases
Security: 256-bit SSL encryption for data protection

ChatGen

Use cases

Customer Support Automation
Lead Generation and Qualification
Sales Team Productivity Enhancement
Website Visitor Engagement
Multi-channel Customer Communication
Real Estate Property Inquiries
Insurance Sales and Support
Healthcare Customer Service

FloatChat

Use cases

Customer Support Automation
Lead Generation and Qualification
Appointment Scheduling
Sales Automation
Product Recommendations
Order Tracking
FAQ Management
Social Media Customer Service

ChatGen

FAQs

What is the average query automation rate achieved with ChatGen?

According to platform statistics, ChatGen achieves an 80% query automation rate for businesses.

Which messaging platforms does ChatGen integrate with?

ChatGen integrates with WhatsApp, Facebook Messenger, Twitter, and Slack for omnichannel communication.

Do I need technical knowledge to set up ChatGen?

No, ChatGen offers easy setup and a bot builder that allows you to deploy chatbots in minutes without technical expertise.

FloatChat

FAQs

Do I need coding experience to use FloatChat?

No, you don't need any coding experience to use FloatChat. The platform provides a drag-and-drop bot builder that makes it easy to create and customize your bot.

Which messaging platforms does FloatChat support?

FloatChat supports a wide range of messaging platforms, including WhatsApp, Messenger, Instagram, Viber, Telegram, and more. The platform also allows you to integrate with other third-party messaging platforms.

Does FloatChat offer analytics and reporting?

Yes, FloatChat provides analytics and reporting features that allow you to track the performance of your bot. You can see metrics such as user engagement, conversation completion rates, and more.