ChatGen vs BuildChatbot.ai Detailed comparison features, price

ChatGen

ChatGen offers a comprehensive hybrid chatbot solution that helps businesses automate and streamline their customer communications across multiple channels. The platform enables companies to create effective dialogues that reduce turnaround time and improve productivity through intelligent automation and live chat capabilities.

With proven success in processing over 50 million messages and capturing 200,000+ leads, ChatGen delivers an 80% query automation rate. The platform combines automated chatbot functionality with live agent capabilities, offering features like intelligent routing, extensive analytics, and conversational landing pages to help businesses qualify leads and enhance customer engagement 24/7.

BuildChatbot.ai

BuildChatbot.ai is a comprehensive chatbot building platform that enables businesses and organizations to create and deploy AI-powered conversational agents. The platform offers various features for chatbot customization, training, and integration with popular tools like Zapier and Slack.

The service provides solutions for multiple use cases including customer support automation, internal company assistance, educational support, and marketing automation. Users can personalize their chatbots, manage customer chat history, and enable live agent support when needed.

ChatGen

Pricing

Contact for Pricing

BuildChatbot.ai

Pricing

Freemium

ChatGen

Features

Omni-channel Support: Deploy chatbots across WhatsApp, Messenger, Twitter, and Slack
Lead Qualification: Automated 24/7 lead qualification with intelligent routing
Live View: Real-time visitor monitoring and engagement capabilities
Analytics Dashboard: Comprehensive performance tracking for both bots and agents
Conversational Landing Pages: Customizable pages with automated interactions
Intelligent Routing: Smart lead distribution to best-performing sales representatives

BuildChatbot.ai

Features

Chatbot Customization: Personalize chatbot appearance and behavior
Training Interface: Train chatbots with custom knowledge
Integration Support: Connect with Zapier and Slack
Chat History: View and manage customer conversations
Live Agent Support: Enable human takeover when needed
Multi-purpose Solutions: Support for various business needs

ChatGen

Use cases

Customer Support Automation
Lead Generation and Qualification
Sales Team Productivity Enhancement
Website Visitor Engagement
Multi-channel Customer Communication
Real Estate Property Inquiries
Insurance Sales and Support
Healthcare Customer Service

BuildChatbot.ai

Use cases

Customer support automation
Internal company assistance
Educational support systems
Marketing automation
User data collection
Customer service enhancement

ChatGen

FAQs

What is the average query automation rate achieved with ChatGen?

According to platform statistics, ChatGen achieves an 80% query automation rate for businesses.

Which messaging platforms does ChatGen integrate with?

ChatGen integrates with WhatsApp, Facebook Messenger, Twitter, and Slack for omnichannel communication.

Do I need technical knowledge to set up ChatGen?

No, ChatGen offers easy setup and a bot builder that allows you to deploy chatbots in minutes without technical expertise.

BuildChatbot.ai

FAQs

What payment methods do you accept?

The platform accepts online payments through major credit cards, debit cards, and bank transfers.

Are there any discounts available for long-term subscriptions?

Yes, annual packages are available at a 20% discount compared to monthly plans.

Is there a free trial or demo available?

Yes, there is a free plan with basic features including one chatbot, 6 chats per month, and a 10,000 character limit.

Can I cancel or upgrade my subscription plan?

Yes, users can cancel or upgrade their subscription plan through their account settings or by contacting customer support.