automatic.chat vs ProProfs Chat Detailed comparison features, price

automatic.chat

automatic.chat offers a highly accurate AI chatbot solution designed to enhance customer support. The platform leverages OpenAI's GPT-4 technology, allowing the chatbot to learn from various data sources, including websites, PDFs, Google Docs, and Notion.

The chatbot delivers instant responses, comprehensive analytics, and customizable branding options. With secure data storage and multilingual support, it ensures a smooth and efficient user experience, reducing the time spent on repetitive inquiries.

ProProfs Chat

ProProfs Chat enables businesses to deliver instant customer support using AI-powered chatbots and advanced live chat software. Designed for both small startups and large enterprises, it allows operators to engage visitors proactively, automate responses, and provide assistance around the clock. With features such as visitor tracking, intelligent chat routing, and comprehensive reports, companies can personalize interactions and accelerate sales cycles.

This all-in-one platform integrates seamlessly with popular eCommerce platforms and CRM systems, offering customizable chat widgets, proactive engagement tools, and a powerful analytics dashboard for measuring performance. Built to scale, ProProfs Chat helps organizations unify communication channels, automate common queries, and delight website visitors through efficient, personalized support.

Pricing

automatic.chat Pricing

Freemium

automatic.chat offers Freemium pricing .

ProProfs Chat Pricing

Freemium

From $20

ProProfs Chat offers Freemium pricing with plans starting from $20 per month .

Features

automatic.chat

Lightning Fast: Instant responses to customer inquiries.
Analytics and Reports: Tools to monitor chatbot performance and make data-driven decisions.
Customizable: Fully customizable with branding, colors, and design elements.
Chat Logs: Access to records of chatbot interactions.
Multilingual: Supports multiple languages for wider audience reach.
Encrypted and Secure: Industry-leading data privacy and security policies.

ProProfs Chat

AI ChatBot: Automates support, lead generation, and sales inquiries with natural conversation flows
Omni Channel Support: Unifies live chat across website, mobile apps, and social media channels
Proactive Chat Invitations: Engages visitors with personalized greetings and announcements
Chat Routing: Automatically directs customers to the correct department or operator
Customizable Chat Widgets: Supports branding, color, theme, and logo customization
Comprehensive Reports & Analytics: Monitors chat metrics, operator performance, and customer ratings
CRM & eCommerce Integrations: Connects with platforms like Microsoft Dynamics, Salesforce, Shopify, and WordPress
Voice Assistant: Converts speech to text during chat sessions
Mobile Access: Fully functional on iOS and Android devices
Self-Help Articles: Embeds resources and FAQs within the chat interface

Use Cases

automatic.chat Use Cases

Handling repetitive customer inquiries
Providing instant customer support
Creating chat-based interactive experiences
Analyzing customer interactions to improve service
Training a chatbot on diverse data sources

ProProfs Chat Use Cases

Automating 24/7 customer support on any website
Engaging and converting website visitors into qualified leads
Proactively announcing new products or services to site visitors
Routing sales or support inquiries to the right department
Integrating live chat with CRM and help desk solutions for improved workflow
Offering real-time support on eCommerce sites to reduce abandoned carts
Collecting visitor feedback and performance insights through automated surveys
Providing multilingual support effortlessly

FAQs

automatic.chat FAQs

What AI technology do you use?

We use OpenAI's GPT-4, the most powerful AI model in the world.
How fast are the response times?

The chatbot begins immediately answering the user's question within 6 seconds
What data do you store?

As a summary, We store basic profile information, public website data, as well as any other data that you upload to our servers for training. We also store the chat history between the user and the chatbot for you to see. For more information, please see our privacy policy.
Can I customize the chatbot to match my website?

Yes, you can fully customize the chatbot to match your branding, including colors, fonts, and logo.
Does this work in my language?

Yes, the underlying technology ChatGPT supports multiple languages, enabling your chatbot to converse with visitors in their preferred language.

ProProfs Chat FAQs

How can live chat software help my business?

Live chat software enables real-time resolution of customer queries, leading to higher satisfaction, increased sales conversions, efficient lead capture, and data-driven improvements through analytics and surveys.
Can ProProfs Chat be used on mobile devices?

Yes, ProProfs Chat is accessible on any mobile device, supporting both iOS and Android platforms.
Does ProProfs Chat support customizable chat widgets?

Yes, the chat widget can be customized for icon, color, branding, greetings, offline messages, and more.
What integrations are available with ProProfs Chat?

ProProfs Chat offers integration with eCommerce platforms, CMS, CRMs, and over 50 popular business applications including Salesforce, Microsoft Dynamics, Shopify, WordPress, Mailchimp, and more.
Is there a limit to the number of concurrent chats?

No, ProProfs Chat allows unlimited concurrent chats within each operator's active sessions.