AloAi Voice Analytics vs AudioScribe Detailed comparison features, price

AloAi Voice Analytics

AloAi Voice Analytics is an advanced voice analytics platform that transforms business communications through AI-powered capabilities. The system automatically transcribes calls, detects customer sentiment, and identifies key topics and trends across conversations, enabling businesses to gain valuable insights without manual call monitoring.

The platform offers comprehensive features including call scoring, agent monitoring, keyword detection, and seamless CRM integration. With capabilities like PII redaction and custom vocabulary support, it provides both analytical power and compliance-focused functionality for modern business communications.

AudioScribe

AudioScribe is a cutting-edge transcription service that transforms audio and video content into accurate, searchable text. The platform utilizes state-of-the-art AI technology to deliver superior transcription quality, surpassing competitors in accuracy and functionality. It caters to a diverse user base, from individual freelancers to Fortune 500 companies.

The service incorporates advanced features such as automated meeting joining and recording, full-text search capabilities, and support for multiple file formats. AudioScribe's implementation of Large Language Models (LLM) enables users to analyze conversations deeply, extract key topics, and gain valuable insights from their content.

AloAi Voice Analytics

Pricing

Freemium

From 30$

AudioScribe

Pricing

Freemium

From 20$

AloAi Voice Analytics

Features

Call Transcription: Automatic conversion of voice calls to searchable text
Sentiment Analysis: AI-powered detection of customer emotion and tone
Keyword Detection: Identification and tracking of important terms and phrases
Agent Monitoring: Performance tracking and quality assessment tools
CRM Integration: Seamless sync of call data and insights to CRM platforms
Custom Vocabulary: Support for industry-specific terminology
Call Scoring: Automated evaluation of call quality and performance
Trending Topics: AI-driven analysis of common discussion themes

AudioScribe

Features

Automated Meeting Join & Record: Bot automatically joins and records meetings
Multi-Format Support: Transcribes both audio and video files
Full-Text Search: Easy navigation through transcripts
Multi-language Support: Supports 12 different languages
AI-Powered Analysis: Sentiment analysis and topic extraction capabilities
Export Options: Multiple format exports (TXT, SRT, VTT)
Speaker Identification: Distinguishes between different speakers

AloAi Voice Analytics

Use cases

Call center quality assurance
Sales team performance monitoring
Customer sentiment tracking
Agent training and coaching
Compliance monitoring
Customer feedback analysis
Sales conversation optimization
Business intelligence gathering

AudioScribe

Use cases

Meeting transcription and documentation
Interview recording and analysis
Content creation and subtitle generation
Research and data collection
Legal documentation and record-keeping
Educational lecture transcription
Market research and customer insights

AloAi Voice Analytics

FAQs

How many minutes of AI voice analytics are included in each plan?

The iPro plan includes 1000 minutes, uPro includes 5000 minutes, and xPro includes unlimited minutes of AI voice analytics.

What happens if I exceed the included voice analytics minutes?

Overage charges are 3.0¢/minute for iPro, 2.0¢/minute for uPro, while xPro has unlimited minutes.

Does the system integrate with CRM platforms?

Yes, the platform integrates with major CRM systems including HubSpot, Salesforce, Zoho, and Pipedrive, allowing for seamless data synchronization.

AudioScribe

FAQs

What languages does AudioScribe support?

AudioScribe supports 12 languages including Global English, Spanish, French, German, Italian, Portuguese, Dutch, Hindi, Finnish, Polish, Russian, and Vietnamese.

Do I need to download any software to use AudioScribe?

No, AudioScribe is completely web-based. You don't need to download or install any software. Just visit the website and start transcribing!

How accurate is the transcription?

AudioScribe uses cutting-edge technology to ensure the highest accuracy possible. The accuracy depends on the clarity of the audio, with best results achieved when the audio is clear and free of background noise.

Is my data safe with AudioScribe?

Yes, AudioScribe prioritizes privacy and data security, employing industry-standard encryption and security measures to protect user data.