AI call assist VS ContactSwing

AI call assist Pricing

ContactSwing Pricing

AI call assist

• Advanced Voice Recognition: Accurately captures customer inputs.
• Dynamic Response Generation: Creates contextually relevant responses.
• Live Call Insights & Data: Provides real-time information and post-call summaries.
• Real-Time Feedback Mechanism: Refines responses during interactions.
• Scalable Solutions: Adapts and expands with business needs.
• Security and Data Protection: Ensures confidentiality with encryption and secure data handling.

ContactSwing

• Industry-Specific AI: Understands complex queries relevant to industries like real estate, staffing, restaurants, and healthcare.
• Intelligent Interaction: Books appointments, provides real-time data, transfers calls, and performs post-call actions (emails/texts).
• Smart Automation: Offers no-code workflows and integrates with CRMs and other systems.
• Emotional Intelligence: Detects and responds appropriately to caller emotions.
• Comprehensive Analytics: Provides real-time insights, call analytics, searchable transcripts, and recordings.
• Multi-Channel Campaigns: Supports bulk outbound calling campaigns and integrates voice, email, and text.
• Multilingual Support: Handles calls in multiple languages with real-time translation.
• Scalable Concurrent Calling: Manages a high volume of simultaneous calls.
• Intelligent Call Routing: Directs calls based on caller intent, priority, and history.
• Automated Follow-ups: Sends automated emails, texts, and reminders.

AI call assist Use Cases

• Answering customer inquiries 24/7
• Handling multiple calls simultaneously
• Providing consistent information to customers
• Freeing up staff from call handling
• Making bookings and reservations
• Processing orders over the phone

ContactSwing Use Cases

• Automating inbound call answering for customer service 24/7.
• Qualifying sales leads and scheduling appointments automatically.
• Screening job candidates and scheduling interviews for HR departments.
• Handling routine customer support inquiries and FAQs.
• Managing appointment bookings and reminders for service-based businesses (e.g., health clinics, car dealerships).
• Running outbound calling campaigns for lead generation or follow-ups.
• Providing multilingual support for international customer bases.
• Capturing leads and inquiries outside of business hours.

AI call assist FAQs

• Can I cancel my subscription at any time?

  We offer flexible subscription options, allowing you to adjust or cancel your plan as per your business requirements, with transparent and simple cancellation policies.
• Can the solution be customized to suit my business’s specific needs?

  Definitely! We will assign a dedicated representative to collaborate with you, understand your unique requirements, and fine-tune the solution to align with your preferences and business objectives.
• Is it possible for AI call assist to manage multiple branches?

  Absolutely! Our solution is engineered to meet the demands of businesses operating at several locations, assuring uniform and effective communication throughout your enterprises.
• Is there any setup fee involved?

  Our standard plans have no hidden or additional setup fees. Everything is included in the transparent pricing of your chosen package. However, if you require custom work or advanced configurations, which fall under our Enterprise plan, a setup fee may apply. We will clearly outline any such costs upfront, ensuring full transparency.
• What happens if I exceed the usage limits of my plan?

  As you approach your call limit, we will promptly reach out to you. Our team is committed to understanding your needs and will offer solutions such as additional call credits or suggest an upgrade to a more suitable plan, ensuring your service remains uninterrupted and optimally aligned with your usage patterns.

ContactSwing FAQs

• What are AI Voice Agent Minutes, and how do they work?

  AI Voice Minutes represent the total time your AI call assistant spend on calls. Each plan comes with a set number of minutes, and you can purchase additional minutes if needed.
• What happens if I exceed my allotted AI Voice Minutes?

  If you exceed your plan's AI Voice Minutes, you'll be charged the additional per-minute rate specified in your plan. You will be notified when approaching your limit.
• Can I upgrade or downgrade my plan at any time?

  Yes, you can upgrade your plan anytime with immediate effect. Downgrades apply at the start of your next billing cycle.
• How does AI calling Software work?

  The AI Phone calling agent makes outbound calls or answers inbound calls, conversing like humans to provide and capture data. It can transfer complex queries to human agents.
• Is my data secure with ContactSwing?

  Yes, ContactSwing uses industry-standard encryption and security practices, is GDPR compliant, and can sign custom data processing agreements for Business plan customers.

Uptime Monitor

Uptime Monitor