AgentVoice vs byVoice Detailed comparison features, price

AgentVoice

AgentVoice introduces an AI-driven voice agent platform designed to manage both incoming and outgoing phone calls, streamlining customer communication. It automates repetitive tasks such as qualifying leads, scheduling appointments, and delivering customer support, thereby conserving valuable time and resources for businesses. The platform emphasizes ease of use with a no-code design, allowing for straightforward integration with existing technological infrastructures including CRMs and call systems.

Featuring capabilities like customizable AI agents, adherence to predefined scripts, and multi-language support (including English, Spanish, German, Portuguese, and French), AgentVoice aims to provide natural and effective interactions. It integrates with over 200 platforms through direct API access, webhooks, or low-code tools like Zapier and Make. Additionally, the platform offers features like call recording, transcription, sentiment analysis, and automated post-call actions to enhance operational efficiency and customer experience.

byVoice

byVoice is an enterprise-focused Conversational AI platform that enables businesses to automate customer interactions across voice and chat channels. Combining advanced speech recognition, natural language processing, and large language models, byVoice delivers intelligent virtual assistants, chatbots, and voicebots capable of handling inbound and outbound communications at scale. The platform provides a suite of cloud-based solutions including no-code automation, omnichannel routing, spam protection, and customizable AI agents, making it suitable for diverse use cases in customer support, sales, and operations.

With features like seamless CRM integrations, easy white-label options, and robust analytics, byVoice streamlines workflows and enhances operational efficiency. The solution is offered on scalable subscription plans, supporting everything from startups to enterprises needing high-volume automation, reliability, and customization to fit their growth strategies.

Pricing

AgentVoice Pricing

Paid

From $20

AgentVoice offers Paid pricing with plans starting from $20 per month .

byVoice Pricing

Freemium

From $19

byVoice offers Freemium pricing with plans starting from $19 per month .

Features

AgentVoice

AI Voice Agents: Handles inbound and outbound calls automatically.
No-Code Platform: Enables easy setup, training, and deployment of agents.
Seamless Integration: Connects with over 200 platforms including CRMs, call systems, Zapier, Make, n8n, via API and webhooks.
Agent Customization: Configure AI voice, LLM providers, objectives, goals, and upload knowledge sources (PDFs, audio, websites, documents).
Script Management: Utilize existing calling scripts or let the platform generate one based on guidelines.
Call Monitoring: Provides full visibility through a dashboard for calls made or answered by the agent.
Multilingual Support: Delivers interactions in multiple languages including English, Spanish, German, Portuguese, and French.
Call Recording & Transcription: Offers access to call recordings and transcripts.
Sentiment Analysis: Gauges customer emotions during calls to adjust responses and improve service quality.
Post-Call Automation: Automates follow-up actions like sending emails or confirming bookings.
Enterprise Capabilities: Includes custom AI model training, voice cloning, and support for high call volumes.

byVoice

Conversational AI: Intelligent chatbots and voicebots for inbound and outbound automation
Speech Recognition & Analytics: Real-time transcription, voicemail detection, and speech analytics
Text-to-Speech: Natural-sounding speech synthesis for dynamic voice responses
LLM Integration: Advanced large language models for context-aware conversations
Omnichannel Support: Manage interactions via phone, SMS, WhatsApp, Telegram, and website chat
No-Code Automation: Visual scenario builder for fast, code-free workflow setup
White-Label Solution: Customizable branding and deployment for partners
CRM & Business Integration: Seamless connection to major CRM, ERP, and HRM systems
Spam & Answering Machine Detection: Automatic filtering and call screening
Detailed Analytics: Call and chat performance monitoring for actionable insights

Use Cases

AgentVoice Use Cases

Automating lead qualification calls.
Scheduling appointments automatically.
Providing 24/7 automated customer support.
Acting as a virtual receptionist to manage incoming calls.
Handling repetitive outbound and inbound call tasks.
Automating post-call workflows like follow-up emails.
Transcribing meetings and summarizing discussions for real-time collaboration.

byVoice Use Cases

Automating inbound and outbound customer support calls
Deploying omnichannel chatbots for messaging platforms
Enhancing call center operations with intelligent call routing
Integrating AI voice and chat assistants with CRM/ERP systems
Conducting automated candidate outreach and interviews in HR
Streamlining appointment scheduling and follow-ups
Managing large-scale outbound sales campaigns
Providing 24/7 automated responses and support

FAQs

AgentVoice FAQs

How secure is AgentVoice’s data handling?

AgentVoice prioritizes security by employing advanced encryption methods and adhering to international data protection standards. This ensures the safeguarding of customer communications and sensitive data.
What post-call actions can AgentVoice handle?

AgentVoice automates post-call workflows, such as sending follow-up emails, confirming bookings, or providing scheduling links. This ensures a seamless experience and enhanced customer satisfaction.
How does AgentVoice deliver realistic interactions across multiple languages?

AgentVoice employs advanced voice synthesis to deliver life-like and engaging conversations. Supporting multiple languages—including English, Spanish, German, Portuguese, and French—it ensures global accessibility and localized customer experiences.
Can I automate tasks using AgentVoice?

AgentVoice integrates seamlessly with automation tools like Zapier, enabling users to design custom workflows. From triggering events to executing follow-ups, the platform enhances efficiency by streamlining processes.
How can I obtain a business phone number?

AgentVoice simplifies the process of acquiring phone numbers through its integration with Twilio. You can purchase and manage phone numbers directly within the platform’s user-friendly interface.

byVoice FAQs

What platforms can byVoice AI assistants integrate with?

byVoice can integrate with CRM, HRM, ERP systems, as well as messaging platforms such as SMS, WhatsApp, Telegram, and via HTTP APIs and Zapier.
Does byVoice offer a no-code automation builder?

Yes, byVoice provides a visual scenario builder allowing users to set up automation workflows without coding.
Can I white-label byVoice solutions for my brand?

Yes, byVoice offers white-label plans that enable custom branding and flexible deployment options.
Is there a free trial available for byVoice?

Yes, a free plan is available which includes minutes for calls and credits for chatbot usage, requiring no credit card to start.
How is large language model (LLM) usage priced on byVoice?

LLM usage is billed separately per text input and output, with rates specified per million characters based on the selected subscription plan.