Agent skill
zendesk
Manage Zendesk Support — tickets, users, organizations, and search via the REST API.
Install this agent skill to your Project
npx add-skill https://github.com/majiayu000/claude-skill-registry/tree/main/skills/other/other/zendesk
Metadata
Additional technical details for this skill
- thinkfleetbot
-
{ "emoji": "\ud83c\udf9f\ufe0f", "requires": { "env": [ "ZENDESK_SUBDOMAIN", "ZENDESK_EMAIL", "ZENDESK_API_TOKEN" ], "bins": [ "curl", "jq" ] } }
SKILL.md
Zendesk
Manage tickets, users, and organizations.
Environment Variables
ZENDESK_SUBDOMAIN- Subdomain (e.g.mycompany)ZENDESK_EMAIL- Agent emailZENDESK_API_TOKEN- API token
List tickets
curl -s -u "$ZENDESK_EMAIL/token:$ZENDESK_API_TOKEN" \
"https://$ZENDESK_SUBDOMAIN.zendesk.com/api/v2/tickets?per_page=10" | jq '.tickets[] | {id, subject, status, priority}'
Create ticket
curl -s -X POST -u "$ZENDESK_EMAIL/token:$ZENDESK_API_TOKEN" \
-H "Content-Type: application/json" \
"https://$ZENDESK_SUBDOMAIN.zendesk.com/api/v2/tickets" \
-d '{"ticket":{"subject":"Issue","description":"Details","priority":"normal"}}' | jq '.ticket | {id, subject}'
Search
curl -s -u "$ZENDESK_EMAIL/token:$ZENDESK_API_TOKEN" \
"https://$ZENDESK_SUBDOMAIN.zendesk.com/api/v2/search?query=type:ticket%20status:open" | jq '.results[] | {id, subject, status}'
Notes
- Always confirm before creating or updating tickets.
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