Agent skill

website-bug-report

Handle website bug reports. Use when a customer reports site errors or platform issues.

Stars 163
Forks 31

Install this agent skill to your Project

npx add-skill https://github.com/majiayu000/claude-skill-registry/tree/main/skills/data/website-bug-report

Metadata

Additional technical details for this skill

metrics
sample_size: 286 avg_thread_length: 2.78 top_phrases: - phrase: "thanks for the heads" count: 69 percent: 24.1 - phrase: "for the heads up" count: 69 percent: 24.1 - phrase: "let us know if" count: 52 percent: 18.2 - phrase: "let me know if" count: 35 percent: 12.2 - phrase: "now let us know" count: 33 percent: 11.5 - phrase: "the heads up we'll" count: 31 percent: 10.8 - phrase: "heads up we'll look" count: 29 percent: 10.1 - phrase: "up we'll look into" count: 29 percent: 10.1 - phrase: "everything should be back" count: 26 percent: 9.1 - phrase: "us know if you" count: 25 percent: 8.7
validation
required_phrases: - "thanks for the heads" forbidden_patterns: [] max_length: 500
sample size
286
related skills
[
    "broken-link-404-error",
    "technical-issue-course-content",
    "certificate-request",
    "ppp-pricing",
    "login-link",
    "access-locked-out"
]
trigger phrases
[
    "handle website",
    "website bug",
    "bug reports"
]

SKILL.md

Website Bug Report

Response Patterns (from samples)

Common openings:

  • "Hello! A fix for the invoice has been sent out. Can you retry https://epicreact.dev/invoice/ and let me know if that works for you?"
  • "Hey,"
  • "Hello,"

Common core lines:

  • "Best,"
  • "Thanks for the heads up! We'll look into this ASAP."
  • "Happy coding!"

Common closings:

  • "Best,"
  • "Thanks for the heads up! We'll look into this ASAP."
  • "Happy coding!"

Phrases That Work (4-gram frequency)

  • "thanks for the heads" — 69 (24.1%)
  • "for the heads up" — 69 (24.1%)
  • "let us know if" — 52 (18.2%)
  • "let me know if" — 35 (12.2%)
  • "now let us know" — 33 (11.5%)
  • "the heads up we'll" — 31 (10.8%)
  • "heads up we'll look" — 29 (10.1%)
  • "up we'll look into" — 29 (10.1%)
  • "everything should be back" — 26 (9.1%)
  • "us know if you" — 25 (8.7%)

Tone Guidance (observed)

  • Openings trend toward: "Hello! A fix for the invoice has been sent out. Can you retry https://epicreact.dev/invoice/ and let me know if that works for you?"
  • Closings often include: "Best,"

What NOT To Do

  • Don't introduce policy details that are not present in the verified response lines above.
  • Don't paraphrase or reframe the customer's question in a way that changes meaning.
  • Don't add refund/discount promises unless they appear in the extracted responses for this topic.

Validation

Draft must:

  • Include at least one of the required phrases from the validation block
  • Stay consistent with the observed response patterns above
  • NOT introduce policy details that are not present in the verified response lines above.

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