Agent skill

unknown-mypurecloud-platform-client-sdk-

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Install this agent skill to your Project

npx add-skill https://github.com/majiayu000/claude-skill-registry/tree/main/skills/development/unknown-mypurecloud-platform-client-sdk-

SKILL.md

:::error The Ruby SDK is deprecated as of 9/16/2020

The Genesys Cloud Ruby SDK (v96.0.0) will be frozen at its current version level. Any new enhancements to our API or bug fixes will not be backported. If you do need to take advantage of new features or bug fixes outside the Genesys Cloud Ruby SDK, you will need to use the Genesys Cloud REST endpoints directly. More information can be found in the Official Announcement. :::

PureCloud::ScimUserRoutingSkill

Properties

Name Type Description Notes
name String The case-sensitive name of a routing skill configured in Genesys Cloud.
proficiency Float A rating from 0.0 to 5.0 that indicates how adept an agent is at a particular skill. When "Best available skills" is enabled for a queue in Genesys Cloud, ACD interactions in that queue are routed to agents with higher proficiency ratings. [optional]
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