Agent skill

stakeholder-management

Matrices for managing expectations and communication plans.

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Install this agent skill to your Project

npx add-skill https://github.com/majiayu000/claude-skill-registry/tree/main/skills/other/other/product-andreibesleaga-gabbe-4

SKILL.md

stakeholder-management Skill

This skill helps Product Managers align diverse groups of people.

1. Power/Interest Grid (The "Mendelow Matrix")

Quadrant Power Interest Strategy Example
Manage Closely High High Key Players. Engage daily/weekly. Co-create. CTO, VP Product, Key Client.
Keep Satisfied High Low Gatekeepers. Update monthly. Don't bore them. CFO, Legal, Compliance.
Keep Informed Low High Advocates. Send newsletters. Ask for feedback. QA, Support Team, Sales Reps.
Monitor Low Low Crowd. Minimal effort. General employees.

2. RACI Matrix (Who does what?)

  • Responsible: The doer (Developer).
  • Accountable: The owner (PM / Tech Lead). Only ONE person.
  • Consulted: The expert (Architect / Security). Two-way comms.
  • Informed: The notified (Support). One-way comms.

3. Communication Plan

  • Daily: Standup (Team).
  • Weekly: Status Report (Stakeholders).
    • Format: Green/Yellow/Red status, Highlights, Lowlights, Blockers.
  • Monthly: Steering Committee (Execs).
    • Format: KPI trends, Roadmap adjustments, Budget.

4. Conflict Resolution ("Disagree and Commit")

  1. Listen: Ensure they feel heard. "I understand your concern about X".
  2. Data: Use data, not opinion. "Analytics show 96% of users don't use feature Y".
  3. Trade-off: "We can do X, but it delays Y by 2 weeks. Is that acceptable?"

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