Agent skill

retellai-enterprise-rbac

Configure Retell AI enterprise SSO, role-based access control, and organization management. Use when implementing SSO integration, configuring role-based permissions, or setting up organization-level controls for Retell AI. Trigger with phrases like "retellai SSO", "retellai RBAC", "retellai enterprise", "retellai roles", "retellai permissions", "retellai SAML".

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npx add-skill https://github.com/majiayu000/claude-skill-registry/tree/main/skills/data/retellai-enterprise-rbac

SKILL.md

Retell AI Enterprise RBAC

Overview

Configure enterprise-grade access control for Retell AI integrations.

Prerequisites

  • Retell AI Enterprise tier subscription
  • Identity Provider (IdP) with SAML/OIDC support
  • Understanding of role-based access patterns
  • Audit logging infrastructure

Role Definitions

Role Permissions Use Case
Admin Full access Platform administrators
Developer Read/write, no delete Active development
Viewer Read-only Stakeholders, auditors
Service API access only Automated systems

Role Implementation

typescript
enum Retell AIRole {
  Admin = 'admin',
  Developer = 'developer',
  Viewer = 'viewer',
  Service = 'service',
}

interface Retell AIPermissions {
  read: boolean;
  write: boolean;
  delete: boolean;
  admin: boolean;
}

const ROLE_PERMISSIONS: Record<Retell AIRole, Retell AIPermissions> = {
  admin: { read: true, write: true, delete: true, admin: true },
  developer: { read: true, write: true, delete: false, admin: false },
  viewer: { read: true, write: false, delete: false, admin: false },
  service: { read: true, write: true, delete: false, admin: false },
};

function checkPermission(
  role: Retell AIRole,
  action: keyof Retell AIPermissions
): boolean {
  return ROLE_PERMISSIONS[role][action];
}

SSO Integration

SAML Configuration

typescript
// Retell AI SAML setup
const samlConfig = {
  entryPoint: 'https://idp.company.com/saml/sso',
  issuer: 'https://retellai.com/saml/metadata',
  cert: process.env.SAML_CERT,
  callbackUrl: 'https://app.yourcompany.com/auth/retellai/callback',
};

// Map IdP groups to Retell AI roles
const groupRoleMapping: Record<string, Retell AIRole> = {
  'Engineering': Retell AIRole.Developer,
  'Platform-Admins': Retell AIRole.Admin,
  'Data-Team': Retell AIRole.Viewer,
};

OAuth2/OIDC Integration

typescript
import { OAuth2Client } from '@retellai/sdk';

const oauthClient = new OAuth2Client({
  clientId: process.env.RETELLAI_OAUTH_CLIENT_ID!,
  clientSecret: process.env.RETELLAI_OAUTH_CLIENT_SECRET!,
  redirectUri: 'https://app.yourcompany.com/auth/retellai/callback',
  scopes: ['read', 'write'],
});

Organization Management

typescript
interface Retell AIOrganization {
  id: string;
  name: string;
  ssoEnabled: boolean;
  enforceSso: boolean;
  allowedDomains: string[];
  defaultRole: Retell AIRole;
}

async function createOrganization(
  config: Retell AIOrganization
): Promise<void> {
  await retellaiClient.organizations.create({
    ...config,
    settings: {
      sso: {
        enabled: config.ssoEnabled,
        enforced: config.enforceSso,
        domains: config.allowedDomains,
      },
    },
  });
}

Access Control Middleware

typescript
function requireRetell AIPermission(
  requiredPermission: keyof Retell AIPermissions
) {
  return async (req: Request, res: Response, next: NextFunction) => {
    const user = req.user as { retellaiRole: Retell AIRole };

    if (!checkPermission(user.retellaiRole, requiredPermission)) {
      return res.status(403).json({
        error: 'Forbidden',
        message: `Missing permission: ${requiredPermission}`,
      });
    }

    next();
  };
}

// Usage
app.delete('/retellai/resource/:id',
  requireRetell AIPermission('delete'),
  deleteResourceHandler
);

Audit Trail

typescript
interface Retell AIAuditEntry {
  timestamp: Date;
  userId: string;
  role: Retell AIRole;
  action: string;
  resource: string;
  success: boolean;
  ipAddress: string;
}

async function logRetell AIAccess(entry: Retell AIAuditEntry): Promise<void> {
  await auditDb.insert(entry);

  // Alert on suspicious activity
  if (entry.action === 'delete' && !entry.success) {
    await alertOnSuspiciousActivity(entry);
  }
}

Instructions

Step 1: Define Roles

Map organizational roles to Retell AI permissions.

Step 2: Configure SSO

Set up SAML or OIDC integration with your IdP.

Step 3: Implement Middleware

Add permission checks to API endpoints.

Step 4: Enable Audit Logging

Track all access for compliance.

Output

  • Role definitions implemented
  • SSO integration configured
  • Permission middleware active
  • Audit trail enabled

Error Handling

Issue Cause Solution
SSO login fails Wrong callback URL Verify IdP config
Permission denied Missing role mapping Update group mappings
Token expired Short TTL Refresh token logic
Audit gaps Async logging failed Check log pipeline

Examples

Quick Permission Check

typescript
if (!checkPermission(user.role, 'write')) {
  throw new ForbiddenError('Write permission required');
}

Resources

Next Steps

For major migrations, see retellai-migration-deep-dive.

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