Agent skill
product-analytics
Measure what matters with proper event tracking, funnels, cohorts, and metrics. Use when setting up analytics, tracking features, or understanding behavior.
Install this agent skill to your Project
npx add-skill https://github.com/nicepkg/ai-workflow/tree/main/workflows/marketing-pro-workflow/.claude/skills/product-analytics
SKILL.md
Product Analytics
Measure what matters and make data-driven decisions.
North Star Metric
The ONE metric that represents customer value
Examples:
Slack: Weekly Active Users
Airbnb: Nights Booked
Spotify: Time Listening
Shopify: GMV
Your North Star should: ✅ Represent customer value
✅ Correlate with revenue
✅ Be measurable frequently
✅ Rally the team
Key Metrics Hierarchy
North Star Metric
├── Input Metrics (drive North Star)
│ ├── Acquisition
│ ├── Activation
│ └── Retention
└── KPIs (business health)
├── Revenue
├── Churn
└── LTV
Event Tracking
// Track user actions
analytics.track('Button Clicked', {
button_name: 'signup',
page: 'homepage',
user_id: '123'
})
// Track page views
analytics.page('Homepage', {
referrer: document.referrer,
path: window.location.pathname
})
// Identify users
analytics.identify('user-123', {
email: 'user@example.com',
plan: 'pro',
created_at: '2024-01-15'
})
Funnel Analysis
Sign-up Funnel:
1. Land on homepage: 10,000 (100%)
2. Click signup: 2,000 (20%)
3. Fill form: 1,000 (10%)
4. Verify email: 800 (8%)
5. Complete onboarding: 400 (4%)
Insights:
- Biggest drop: Homepage to signup (80% lost)
- Fix: Clarify value prop, add social proof
Cohort Analysis
Week 1 Cohort (Jan 1-7):
- D1: 80% active
- D7: 40% active
- D30: 20% active
Week 2 Cohort (Jan 8-14):
- D1: 85% active (+5%)
- D7: 50% active (+10%)
- D30: 30% active (+10%)
Insight: Onboarding changes improved retention!
Retention Curves
Good Retention:
- D1: 60-80%
- D7: 40-60%
- D30: 30-50%
- Flattening curve (good!)
Bad Retention:
- D1: 40%
- D7: 10%
- D30: 2%
- Steep drop-off (bad!)
Key Metrics to Track
Acquisition
- Traffic sources (organic, paid, referral)
- Cost per click (CPC)
- Conversion rate (visitor → signup)
Activation
- Signup → first core action
- Time to value
- Onboarding completion rate
Retention
- DAU / MAU (stickiness)
- Retention rate D1, D7, D30
- Churn rate
Revenue
- MRR / ARR
- ARPU (Average Revenue Per User)
- LTV (Lifetime Value)
- LTV:CAC ratio
Referral
- Viral coefficient
- Referral signups
- NPS (Net Promoter Score)
## Tools
```yaml
Event Tracking:
- Mixpanel (best for products)
- Amplitude (good alternative)
- PostHog (open-source)
Session Recording:
- FullStory
- LogRocket
- Hotjar
A/B Testing:
- Optimizely
- VWO
- Google Optimize (free)
Dashboard Design
Executive Dashboard:
- North Star Metric (big number)
- Revenue (MRR/ARR)
- Key metric trends (graphs)
Product Dashboard:
- Active users (DAU/WAU/MAU)
- Feature usage
- Retention cohorts
- Funnels
Marketing Dashboard:
- Traffic sources
- Conversion rates
- Cost per acquisition
- ROI by channel
Summary
Great analytics:
- ✅ One North Star Metric
- ✅ Track everything
- ✅ Regular review (weekly)
- ✅ Share insights widely
- ✅ Act on data quickly
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