Agent skill

perplexity-common-errors

Diagnose and fix Perplexity Sonar API errors and exceptions. Use when encountering Perplexity errors, debugging failed requests, or troubleshooting integration issues. Trigger with phrases like "perplexity error", "fix perplexity", "perplexity not working", "debug perplexity", "perplexity 429".

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Install this agent skill to your Project

npx add-skill https://github.com/jeremylongshore/claude-code-plugins-plus-skills/tree/main/plugins/saas-packs/perplexity-pack/skills/perplexity-common-errors

SKILL.md

Perplexity Common Errors

Overview

Quick reference for the most common Perplexity Sonar API errors, their root causes, and fixes. All Perplexity errors follow the OpenAI error format since the API is OpenAI-compatible.

Prerequisites

  • PERPLEXITY_API_KEY environment variable set
  • curl available for diagnostic commands

Error Reference

401 Unauthorized — Invalid API Key

json
{"error": {"message": "Invalid API key", "type": "authentication_error", "code": 401}}

Causes: Key missing, expired, revoked, or doesn't start with pplx-.

Fix:

bash
set -euo pipefail
# Verify key is set and has correct prefix
echo "${PERPLEXITY_API_KEY:0:5}"  # Should print "pplx-"

# Test key directly
curl -s -o /dev/null -w "%{http_code}" \
  -H "Authorization: Bearer $PERPLEXITY_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"model":"sonar","messages":[{"role":"user","content":"test"}],"max_tokens":5}' \
  https://api.perplexity.ai/chat/completions
# 200 = valid, 401 = invalid key

Regenerate at perplexity.ai/settings/api.


429 Too Many Requests — Rate Limited

json
{"error": {"message": "Rate limit exceeded", "type": "rate_limit_error", "code": 429}}

Causes: Exceeded requests per minute (RPM). Most tiers allow 50 RPM. Perplexity uses a leaky bucket algorithm.

Fix:

typescript
async function withBackoff<T>(fn: () => Promise<T>, maxRetries = 5): Promise<T> {
  for (let i = 0; i <= maxRetries; i++) {
    try {
      return await fn();
    } catch (err: any) {
      if (err.status !== 429 || i === maxRetries) throw err;
      const delay = Math.pow(2, i) * 1000 + Math.random() * 500;
      console.log(`Rate limited. Retrying in ${delay.toFixed(0)}ms...`);
      await new Promise(r => setTimeout(r, delay));
    }
  }
  throw new Error("Unreachable");
}

See perplexity-rate-limits for queue-based solutions.


400 Bad Request — Invalid Model

json
{"error": {"message": "Invalid model: gpt-4", "type": "invalid_request_error"}}

Cause: Using a non-Perplexity model name.

Valid models: sonar, sonar-pro, sonar-reasoning-pro, sonar-deep-research.


400 Bad Request — Invalid search_domain_filter

json
{"error": {"message": "search_domain_filter must contain at most 20 domains"}}

Cause: Exceeding the 20-domain limit, or mixing allowlist (no prefix) with denylist (- prefix).

Fix: Use either allowlist OR denylist mode, not both:

typescript
// Allowlist: only these domains
search_domain_filter: ["python.org", "docs.python.org"]

// Denylist: exclude these domains
search_domain_filter: ["-reddit.com", "-quora.com"]

Empty Citations Array

Not an error, but a common surprise.

Causes: Query too abstract, non-factual question, or model couldn't find relevant sources.

Fix:

typescript
// BAD: abstract query yields no citations
"Tell me about technology"

// GOOD: specific factual query
"What are the key features of TypeScript 5.5 released in 2025?"

Use sonar-pro for more citations (2x average citation count vs sonar).


Timeout / Hanging Request

Causes: Complex query with sonar-pro or sonar-deep-research. Sonar: 1-3s typical. Sonar-pro: 3-8s. Deep research: 10-60s.

Fix:

typescript
const controller = new AbortController();
const timeout = setTimeout(() => controller.abort(), 15000);

try {
  const response = await perplexity.chat.completions.create(
    { model: "sonar", messages: [{ role: "user", content: query }] },
    { signal: controller.signal }
  );
  return response;
} finally {
  clearTimeout(timeout);
}

402 Payment Required — No Credits

json
{"error": {"message": "Insufficient credits", "type": "billing_error"}}

Cause: Account has no API credits remaining.

Fix: Add credits at perplexity.ai/settings/api.

Diagnostic Commands

bash
set -euo pipefail
# Quick API health check
curl -s -w "\nHTTP %{http_code} in %{time_total}s\n" \
  -H "Authorization: Bearer $PERPLEXITY_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"model":"sonar","messages":[{"role":"user","content":"ping"}],"max_tokens":5}' \
  https://api.perplexity.ai/chat/completions

# Check if key env var is set
env | grep PERPLEXITY

# Test DNS resolution
dig api.perplexity.ai +short

Error Handling

HTTP Code Error Type Retry? Action
400 invalid_request_error No Fix request parameters
401 authentication_error No Regenerate API key
402 billing_error No Add credits
429 rate_limit_error Yes Exponential backoff
500+ server_error Yes Retry after 2-5 seconds

Output

  • Identified error cause from HTTP status and error type
  • Applied fix or workaround
  • Verified resolution with diagnostic commands

Resources

Next Steps

For comprehensive debugging, see perplexity-debug-bundle.

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