Agent skill
outdated-course-content
Handle reports of outdated course content. Use when a customer says material is old or no longer matches current technology.
Install this agent skill to your Project
npx add-skill https://github.com/majiayu000/claude-skill-registry/tree/main/skills/data/outdated-course-content
Metadata
Additional technical details for this skill
- metrics
- sample_size: 105 avg_thread_length: 2.61 top_phrases: - phrase: "for the heads up" count: 14 percent: 13.3 - phrase: "thanks for the heads" count: 13 percent: 12.4 - phrase: "if you have any" count: 12 percent: 11.4 - phrase: "is up to date" count: 11 percent: 10.5 - phrase: "know if you have" count: 11 percent: 10.5 - phrase: "up to date and" count: 10 percent: 9.5 - phrase: "thanks for reaching out" count: 9 percent: 8.6 - phrase: "the course is up" count: 8 percent: 7.6 - phrase: "course is up to" count: 8 percent: 7.6 - phrase: "let me know if" count: 8 percent: 7.6
- validation
- required_phrases: - "for the heads up" forbidden_patterns: [] max_length: 500
- sample size
- 105
- related skills
-
[ "technical-issue-course-content", "course-content-locked", "course-difficulty-concern", "broken-link-404-error", "pricing-inquiry" ] - trigger phrases
-
[ "handle reports", "reports outdated", "outdated course" ]
SKILL.md
Outdated Course Content
Response Patterns (from samples)
Common openings:
- "Hello,"
- "Hi,"
- "Hi there,"
Common core lines:
- "Hello,"
- "Best,"
- "Thanks for reaching out!"
Common closings:
- "Best,"
- "Best wishes,"
- "Let me know if you have any other questions!"
Phrases That Work (4-gram frequency)
- "for the heads up" — 14 (13.3%)
- "thanks for the heads" — 13 (12.4%)
- "if you have any" — 12 (11.4%)
- "is up to date" — 11 (10.5%)
- "know if you have" — 11 (10.5%)
- "up to date and" — 10 (9.5%)
- "thanks for reaching out" — 9 (8.6%)
- "the course is up" — 8 (7.6%)
- "course is up to" — 8 (7.6%)
- "let me know if" — 8 (7.6%)
Tone Guidance (observed)
- Openings trend toward: "Hello,"
- Closings often include: "Best,"
What NOT To Do
- Don't introduce policy details that are not present in the verified response lines above.
- Don't paraphrase or reframe the customer's question in a way that changes meaning.
- Don't add refund/discount promises unless they appear in the extracted responses for this topic.
Validation
Draft must:
- Include at least one of the required phrases from the validation block
- Stay consistent with the observed response patterns above
- NOT introduce policy details that are not present in the verified response lines above.
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