Agent skill

outdated-course-content

Handle reports of outdated course content. Use when a customer says material is old or no longer matches current technology.

Stars 163
Forks 31

Install this agent skill to your Project

npx add-skill https://github.com/majiayu000/claude-skill-registry/tree/main/skills/data/outdated-course-content

Metadata

Additional technical details for this skill

metrics
sample_size: 105 avg_thread_length: 2.61 top_phrases: - phrase: "for the heads up" count: 14 percent: 13.3 - phrase: "thanks for the heads" count: 13 percent: 12.4 - phrase: "if you have any" count: 12 percent: 11.4 - phrase: "is up to date" count: 11 percent: 10.5 - phrase: "know if you have" count: 11 percent: 10.5 - phrase: "up to date and" count: 10 percent: 9.5 - phrase: "thanks for reaching out" count: 9 percent: 8.6 - phrase: "the course is up" count: 8 percent: 7.6 - phrase: "course is up to" count: 8 percent: 7.6 - phrase: "let me know if" count: 8 percent: 7.6
validation
required_phrases: - "for the heads up" forbidden_patterns: [] max_length: 500
sample size
105
related skills
[
    "technical-issue-course-content",
    "course-content-locked",
    "course-difficulty-concern",
    "broken-link-404-error",
    "pricing-inquiry"
]
trigger phrases
[
    "handle reports",
    "reports outdated",
    "outdated course"
]

SKILL.md

Outdated Course Content

Response Patterns (from samples)

Common openings:

  • "Hello,"
  • "Hi,"
  • "Hi there,"

Common core lines:

  • "Hello,"
  • "Best,"
  • "Thanks for reaching out!"

Common closings:

  • "Best,"
  • "Best wishes,"
  • "Let me know if you have any other questions!"

Phrases That Work (4-gram frequency)

  • "for the heads up" — 14 (13.3%)
  • "thanks for the heads" — 13 (12.4%)
  • "if you have any" — 12 (11.4%)
  • "is up to date" — 11 (10.5%)
  • "know if you have" — 11 (10.5%)
  • "up to date and" — 10 (9.5%)
  • "thanks for reaching out" — 9 (8.6%)
  • "the course is up" — 8 (7.6%)
  • "course is up to" — 8 (7.6%)
  • "let me know if" — 8 (7.6%)

Tone Guidance (observed)

  • Openings trend toward: "Hello,"
  • Closings often include: "Best,"

What NOT To Do

  • Don't introduce policy details that are not present in the verified response lines above.
  • Don't paraphrase or reframe the customer's question in a way that changes meaning.
  • Don't add refund/discount promises unless they appear in the extracted responses for this topic.

Validation

Draft must:

  • Include at least one of the required phrases from the validation block
  • Stay consistent with the observed response patterns above
  • NOT introduce policy details that are not present in the verified response lines above.

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