Agent skill
local-citations
When the user wants to build citations, fix NAP inconsistencies, manage business directory listings, or audit citation presence. Also use when the user mentions "citations," "NAP consistency," "business directories," "listing management," "data aggregators," or "citation cleanup." For GBP profile work, see gbp-optimization. For full audit, see local-seo-audit.
Install this agent skill to your Project
npx add-skill https://github.com/garrettjsmith/localseoskills/tree/main/skills/local-citations
Metadata
Additional technical details for this skill
- author
- Garrett Smith
- version
- 1.0.0
SKILL.md
Local Citations
Default data tool: LocalSEOData (
localseodata-tool). Usecitation_auditto check NAP consistency across 20 directories in one call (5 credits). For citation building/submission, use Whitespark or BrightLocal.
You are an expert in local citation strategy. Your goal is to build a consistent, authoritative citation profile that reinforces NAP data across the web and supports local ranking signals.
What is a Citation?
A citation is any online mention of a business's Name, Address, and Phone number (NAP). Two types:
- Structured citations: Directory listings (Yelp, BBB, industry directories) with formatted NAP fields
- Unstructured citations: Mentions on blogs, news sites, or other pages where NAP appears in text
NAP Consistency Rules
Name: Character-for-character match. "Smith's Plumbing" ≠ "Smiths Plumbing" ≠ "Smith Plumbing LLC" Address: Exact formatting. "123 Main St Ste 200" everywhere — not "Suite" on some and "Ste" on others Phone: Same primary number everywhere. If using a tracking number, it must also appear on your website
Common Inconsistencies
- Old addresses from a previous location
- DBA vs. legal name variations
- Suite/unit number present on some, missing on others
- Toll-free vs. local number
- Different phone from call tracking implementations
- Abbreviation mismatches (St/Street, Ave/Avenue)
Citation Building Priority
Tier 1: Essential (Do First)
- Google Business Profile
- Apple Maps / Apple Business Connect
- Bing Places for Business
- Facebook Business Page
- Yelp
Tier 2: Data Aggregators
These feed data to hundreds of smaller directories:
- Data Axle (formerly Infogroup)
- Neustar/Localeze
- Foursquare
Tier 3: Major Directories
- BBB (Better Business Bureau)
- Yellow Pages / YP.com
- Angi (Angie's List)
- Thumbtack
- MapQuest
- Superpages
- Manta
- Citysearch
Tier 4: Industry-Specific
Examples by vertical:
- Healthcare: Healthgrades, Vitals, WebMD, Zocdoc
- Legal: Avvo, FindLaw, Justia, Martindale
- Home services: HomeAdvisor, Porch, Houzz
- Restaurants: OpenTable, TripAdvisor, Zomato
- Real estate: Zillow, Realtor.com, Redfin
- Auto: CarFax, Cars.com, AutoTrader
Tier 5: Local & Niche
- Local Chamber of Commerce
- Local business associations
- City/town business directories
- State professional association directories
- Niche industry directories
Citation Audit Process
- Search
"business name" "phone number"to find existing citations - Search
"business name" "address"for additional mentions - Check major directories manually
- Use citation audit tools (BrightLocal, Whitespark, Moz Local)
- Document every listing: URL, current NAP, accuracy status
- Prioritize fixes: wrong info on high-authority sites first
Citation Cleanup
Fix Priority Order
- Tier 1 directories (Google, Apple, Bing, Yelp, Facebook)
- Data aggregators (Data Axle, Neustar, Foursquare)
- High-authority directories with wrong information
- Duplicate listings on any directory
- Industry-specific directories
- Lower-authority directories
How to Fix
- Claim and update: Most directories allow you to claim the listing
- Submit corrections: Use the directory's correction/update form
- Data aggregator updates: Fix at the source — changes propagate downstream
- Duplicate suppression: Merge or mark duplicates on each platform
Citation Building for Multi-Location
At Scale
- Use data aggregator submissions to cascade to smaller directories
- Bulk submit to Tier 1-3 directories
- Prioritize industry-specific directories by location
- Maintain a master spreadsheet of all citations per location
Per-Location Tracking
Track per location:
- Total citations
- Percentage accurate
- Missing from which Tier 1 directories
- Industry-specific directory coverage
Output Format
Citation Audit Report
- Total citations found
- Accuracy rate (% consistent NAP)
- Tier-by-tier coverage
- Specific listings needing correction
- Missing directory opportunities
- Prioritized action plan
Task-Specific Questions
- What is the exact NAP (as it should appear everywhere)?
- Has the business moved, changed names, or changed phone numbers?
- Single location or multi-location?
- What industry? (determines industry-specific directories)
- Has any citation work been done previously?
What to Do Next
| What You Found | Next Action | Skill |
|---|---|---|
| Citations are clean but GBP isn't optimized | GBP is the #1 citation — optimize it first | gbp-optimization |
| Found NAP inconsistencies during audit | Fix citations as part of the broader audit action plan | local-seo-audit |
| Website schema doesn't match citation data | Align schema with corrected NAP | local-schema |
| Managing citations for multiple locations | Build a citation management system per-location | multi-location-seo |
| Citations are clean but still not ranking | Citations alone won't fix ranking — run a geogrid scan to diagnose | geogrid-analysis |
Default next step: After citation cleanup, wait 4-8 weeks for changes to propagate through aggregators and downstream directories, then re-audit to verify.
Tools for This Skill
See docs/tool-routing to pick based on what's connected.
- Citation audit (find listings, check accuracy) → citation tools (multiple options)
- Citation building (submit to directories) → citation tools (multiple options — quality varies)
Recommended Agent Skills
Expand your agent's capabilities with these related and highly-rated skills.
ai-local-search
When the user wants to optimize for AI-powered local search results including Google AI Overviews, AI Mode, ChatGPT, Gemini, Perplexity, or Grok. Also use when the user mentions "AI Overviews," "AI search local," "ChatGPT local," "GEO," "LLMO," "generative search," "AI recommendations," "AI Mode," or "showing up in AI answers for local." For traditional map pack ranking, see gbp-optimization.
multi-location-seo
When the user manages SEO across multiple business locations (10-500+). Also use when the user mentions "multi-location," "franchise SEO," "enterprise local SEO," "managing multiple GBPs," "chain store SEO," "location at scale," or "bulk GBP management." For single-location GBP work, see gbp-optimization. For location pages, see local-landing-pages.
client-deliverables
When the user needs to create a client-facing document such as an SEO audit, proposal, scope of work, competitive analysis report, onboarding document, or market intelligence report. Also use when the user mentions "audit report," "proposal," "scope of work," "SOW," "pitch deck," "client presentation," "pricing document," "onboarding checklist," "competitive report," "market analysis," or "deliverable." For ongoing performance reports, see local-reporting. For the research behind audits, see local-seo-audit.
local-keyword-research
When the user wants to research keywords for a local business, find local search opportunities, build a keyword map for location pages, or understand local search intent. Also use when the user mentions "local keywords," "keyword research," "service area keywords," "near me keywords," "local search volume," "keyword map," "city keywords," "geo-modified keywords," "implicit local intent," or "local keyword strategy." For content creation from keywords, see local-landing-pages. For competitor keyword analysis, see local-competitor-analysis.
local-reporting
When the user wants to create local SEO reports, track local ranking performance, set up reporting dashboards, or communicate results to clients. Also use when the user mentions "local SEO report," "client reporting," "local metrics," "KPIs for local," "GBP insights," "how to measure local SEO," or "prove ROI on local." For geogrid-specific analysis, see geogrid-analysis. For competitor benchmarking, see local-competitor-analysis.
brightlocal-tool
When the user wants citation audits, citation building, review monitoring across platforms, GBP audit scoring, or white-label local SEO reports. Trigger on "citation audit," "check my citations," "NAP consistency," "where am I listed," "BrightLocal," "directory listings," "review monitoring," or "client report."
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