Interview Records Skill

Purpose

This skill stores complete interview records from customer calls. Each record captures the full context of a conversation for future reference.

When to Use

• "Have we talked to this company before?"
• "What did we discuss with FinBot last time?"
• "Find similar fintech customer conversations"
• "What objections came up in past calls about token costs?"

Record Structure

Each interview record contains:

1. Metadata: Company, date, attendee, outcome, duration
2. Summary: AI-generated call summary
3. Pain Points: Customer challenges identified
4. Requirements: What the customer needs
5. Transcript: Full conversation record
6. Skills Used: Which skills were activated and why
7. Follow-up Actions: Next steps recommended

Usage Pattern

Interview records are automatically created when a session ends. They can be searched and referenced in future prep sessions to:

• Provide continuity with returning customers
• Find patterns across similar customer types
• Track which approaches worked well
• Build institutional knowledge from field conversations