Agent skill
incident-platforms
Incident management platform integration for PagerDuty, Opsgenie, and related tools
Install this agent skill to your Project
npx add-skill https://github.com/a5c-ai/babysitter/tree/main/library/specializations/devops-sre-platform/skills/incident-platforms
SKILL.md
Incident Platforms Skill
Overview
Specialized skill for incident management platform integration and operations. Provides deep expertise in PagerDuty, Opsgenie, and related incident response tooling.
Capabilities
PagerDuty Configuration
- Service and service directory setup
- Escalation policy design
- Schedule configuration
- Event rules and routing
- Service dependencies mapping
- Business services setup
- Analytics and reporting
Opsgenie Configuration
- Team and user management
- Escalation policy creation
- Schedule and rotation setup
- Integration configurations
- Alert policies and routing
- Notification rules
Incident Lifecycle
- Incident creation and triaging
- Priority and severity classification
- Status page updates
- Stakeholder communication
- Incident timeline documentation
- Resolution and closure
On-Call Management
- Schedule creation and management
- Rotation patterns (weekly, daily, custom)
- Override handling
- Coverage gaps identification
- Handoff procedures
- On-call compensation tracking
Alerting Integration
- Prometheus Alertmanager integration
- Grafana alerting integration
- CloudWatch alarm routing
- Custom webhook configurations
- Alert deduplication rules
- Suppression and maintenance windows
Postmortem Support
- Postmortem template generation
- Timeline reconstruction
- Action item tracking
- Blameless postmortem facilitation
- Metrics extraction (MTTR, MTTD)
Target Processes
incident-response.js- Incident response frameworkoncall-setup.js- On-call rotation managementmonitoring-setup.js- Alert routing integration
Usage Context
This skill is invoked when processes require:
- Setting up incident management platforms
- Configuring on-call schedules and escalations
- Integrating alerting with incident platforms
- Managing incident lifecycle
- Generating postmortem documentation
Dependencies
- PagerDuty API access (API key)
- Opsgenie API access
- Monitoring system integration credentials
Output Formats
- PagerDuty service/escalation configurations
- Opsgenie team/schedule configurations
- Integration webhook configurations
- Postmortem templates
- On-call schedule reports
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