Agent skill
docs-mypurecloud-platform-client-sd
Install this agent skill to your Project
npx add-skill https://github.com/majiayu000/claude-skill-registry/tree/main/skills/development/docs-mypurecloud-platform-client-sd
SKILL.md
:::error The Ruby SDK is deprecated as of 9/16/2020
The Genesys Cloud Ruby SDK (v96.0.0) will be frozen at its current version level. Any new enhancements to our API or bug fixes will not be backported. If you do need to take advantage of new features or bug fixes outside the Genesys Cloud Ruby SDK, you will need to use the Genesys Cloud REST endpoints directly. More information can be found in the Official Announcement. :::
PureCloud::UserRoutingSkill
Properties
| Name | Type | Description | Notes |
|---|---|---|---|
| id | String | The globally unique identifier for the object. | [optional] |
| name | String | [optional] | |
| proficiency | Float | A rating from 0.0 to 5.0 that indicates how adept an agent is at a particular skill. When "Best available skills" is enabled for a queue in Genesys Cloud, ACD interactions in that queue are routed to agents with higher proficiency ratings. | [optional] |
| state | String | Activate or deactivate this routing skill. | [optional] |
| skill_uri | String | URI to the organization skill used by this user skill. | [optional] |
| self_uri | String | The URI for this object | [optional] |
| {: class="table table-striped"} |
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