Agent skill
certificate-request
Provide guidance on completion certificates. Use when a customer asks for a course certificate or LinkedIn certificate details.
Install this agent skill to your Project
npx add-skill https://github.com/majiayu000/claude-skill-registry/tree/main/skills/data/certificate-request
Metadata
Additional technical details for this skill
- metrics
- sample_size: 209 avg_thread_length: 3.12 top_phrases: - phrase: "let me know if" count: 52 percent: 24.9 - phrase: "me know if you" count: 40 percent: 19.1 - phrase: "know if you have" count: 40 percent: 19.1 - phrase: "if you have any" count: 38 percent: 18.2 - phrase: "thanks for reaching out" count: 34 percent: 16.3 - phrase: "a certificate of completion" count: 29 percent: 13.9 - phrase: "please let me know" count: 24 percent: 11.5 - phrase: "you have any further" count: 21 percent: 10 - phrase: "have any further questions" count: 21 percent: 10 - phrase: "for your interest in" count: 16 percent: 7.7
- validation
- required_phrases: - "let me know if" forbidden_patterns: [] max_length: 500
- sample size
- 209
- related skills
-
[ "website-bug-report" ] - trigger phrases
-
[ "provide guidance", "guidance completion", "completion certificates" ]
SKILL.md
Certificate Request
Response Patterns (from samples)
Common openings:
- "Hi,"
- "Hello,"
- "Hey,"
Common core lines:
- "Thanks for reaching out!"
- "Best,"
- "Hi,"
Common closings:
- "Best,"
- "Please let me know if you have any further questions!"
- "Yes - when you complete the course you'll have the option to claim your certificate."
Phrases That Work (4-gram frequency)
- "let me know if" — 52 (24.9%)
- "me know if you" — 40 (19.1%)
- "know if you have" — 40 (19.1%)
- "if you have any" — 38 (18.2%)
- "thanks for reaching out" — 34 (16.3%)
- "a certificate of completion" — 29 (13.9%)
- "please let me know" — 24 (11.5%)
- "you have any further" — 21 (10%)
- "have any further questions" — 21 (10%)
- "for your interest in" — 16 (7.7%)
Tone Guidance (observed)
- Openings trend toward: "Hi,"
- Closings often include: "Best,"
What NOT To Do
- Don't introduce policy details that are not present in the verified response lines above.
- Don't paraphrase or reframe the customer's question in a way that changes meaning.
- Don't add refund/discount promises unless they appear in the extracted responses for this topic.
Validation
Draft must:
- Include at least one of the required phrases from the validation block
- Stay consistent with the observed response patterns above
- NOT introduce policy details that are not present in the verified response lines above.
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