Agent skill

certificate-request

Provide guidance on completion certificates. Use when a customer asks for a course certificate or LinkedIn certificate details.

Stars 163
Forks 31

Install this agent skill to your Project

npx add-skill https://github.com/majiayu000/claude-skill-registry/tree/main/skills/data/certificate-request

Metadata

Additional technical details for this skill

metrics
sample_size: 209 avg_thread_length: 3.12 top_phrases: - phrase: "let me know if" count: 52 percent: 24.9 - phrase: "me know if you" count: 40 percent: 19.1 - phrase: "know if you have" count: 40 percent: 19.1 - phrase: "if you have any" count: 38 percent: 18.2 - phrase: "thanks for reaching out" count: 34 percent: 16.3 - phrase: "a certificate of completion" count: 29 percent: 13.9 - phrase: "please let me know" count: 24 percent: 11.5 - phrase: "you have any further" count: 21 percent: 10 - phrase: "have any further questions" count: 21 percent: 10 - phrase: "for your interest in" count: 16 percent: 7.7
validation
required_phrases: - "let me know if" forbidden_patterns: [] max_length: 500
sample size
209
related skills
[
    "website-bug-report"
]
trigger phrases
[
    "provide guidance",
    "guidance completion",
    "completion certificates"
]

SKILL.md

Certificate Request

Response Patterns (from samples)

Common openings:

  • "Hi,"
  • "Hello,"
  • "Hey,"

Common core lines:

  • "Thanks for reaching out!"
  • "Best,"
  • "Hi,"

Common closings:

  • "Best,"
  • "Please let me know if you have any further questions!"
  • "Yes - when you complete the course you'll have the option to claim your certificate."

Phrases That Work (4-gram frequency)

  • "let me know if" — 52 (24.9%)
  • "me know if you" — 40 (19.1%)
  • "know if you have" — 40 (19.1%)
  • "if you have any" — 38 (18.2%)
  • "thanks for reaching out" — 34 (16.3%)
  • "a certificate of completion" — 29 (13.9%)
  • "please let me know" — 24 (11.5%)
  • "you have any further" — 21 (10%)
  • "have any further questions" — 21 (10%)
  • "for your interest in" — 16 (7.7%)

Tone Guidance (observed)

  • Openings trend toward: "Hi,"
  • Closings often include: "Best,"

What NOT To Do

  • Don't introduce policy details that are not present in the verified response lines above.
  • Don't paraphrase or reframe the customer's question in a way that changes meaning.
  • Don't add refund/discount promises unless they appear in the extracted responses for this topic.

Validation

Draft must:

  • Include at least one of the required phrases from the validation block
  • Stay consistent with the observed response patterns above
  • NOT introduce policy details that are not present in the verified response lines above.

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