Agent skill

aget-escalate-issue

Escalate issues to higher authority

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Forks 31

Install this agent skill to your Project

npx add-skill https://github.com/majiayu000/claude-skill-registry/tree/main/skills/other/other/aget-escalate-issue

SKILL.md

aget-escalate-issue

Escalate issues to higher authority when they exceed current scope. Creates structured escalation documentation.

Instructions

When this skill is invoked:

  1. Verify Escalation Needed

    • Confirm issue exceeds current authority
    • Document why local resolution not possible
    • Check if similar escalation exists
  2. Document Context

    • Issue description
    • Impact assessment
    • Prior attempts
  3. Identify Target

    • Appropriate escalation path
    • Decision authority needed
    • Contact method
  4. Create Escalation

    • Structured escalation document
    • Urgency classification
    • Tracking mechanism

Escalation Criteria

Should Escalate Should NOT Escalate
Exceeds authority Within authority
Cross-portfolio Single portfolio
Policy change Operational
Resource conflict Local resource
Security/compliance Routine issue

Output Format

markdown
## Escalation Request

### Issue Summary

| Field | Value |
|-------|-------|
| ID | ESC-[YYYY]-[NNN] |
| From | [Escalating Agent] |
| To | [Target Authority] |
| Date | [YYYY-MM-DD] |
| Urgency | [Low/Medium/High/Critical] |

---

### Issue Description

**Title**: [Brief title]

**Description**: [Full description of the issue]

**Impact**: [Who/what is affected, severity]

---

### Why Escalation Required

**Authority Check**:
- [ ] Issue exceeds my decision authority
- [ ] Requires cross-portfolio coordination
- [ ] Policy/governance decision needed
- [ ] Resource beyond my allocation

**Prior Attempts**:
1. [Attempt 1]: [Result]
2. [Attempt 2]: [Result]

---

### Request

**Decision Needed**: [Specific decision or action requested]

**Options** (if applicable):
1. [Option A]: [Pros/Cons]
2. [Option B]: [Pros/Cons]

**Recommendation**: [If you have one]

---

### Urgency Justification

**Urgency**: [Level]

**Why**: [Justification for urgency level]

**Deadline** (if any): [Date/Time]

---

### Tracking

**Escalation ID**: ESC-[YYYY]-[NNN]
**Status**: Open
**Created**: [Timestamp]

Constraints

  • C1: NEVER escalate issues within current authority — unnecessary escalation wastes resources
  • C2: NEVER escalate without documenting prior attempts — escalation requires proof of local effort
  • C3: NEVER set urgency inappropriately high — urgency inflation reduces effectiveness

Related

  • SKILL-037: aget-escalate-issue specification
  • ONTOLOGY_supervisor.yaml: Escalation, Intervention, Authority concepts
  • CAP-SUP-003: Issue Escalation capability

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